Archive for the ‘innovation’ Category

A Fork In the Browser Road

Wednesday, September 3rd, 2008

Image source: flickr

Well, the internet is buzzing with the discussions and reviews of Google’s recently release browser, Chrome. Nick Carr has some good thoughts on the subject, his key take aways:

“To Google, the browser has become a weak link in the cloud system… Google can’t wait for Microsoft or Apple or the Mozilla Foundation to make the changes.”

“…winning a “browser war” is not its real goal. Its real goal, embedded in Chrome’s open-source code, is to upgrade the capabilities of all browsers so that they can better support (and eventually disappear behind) the applications.”

I agree with this basic idea of needing to move browser technology forward, and having a few competing products motivates people to innovate. I recently heard an explanation that Google’s “Don’t be evil” credo really meaning “Don’t be Microsoft.” However, they were often criticized for releasing non-standard products, including features in Internet Explorers but also C# and Active X (more on that later.) In order to give browsers more speed and capabilities, Google had to move away from web standards.

Just to be clear, web standards are basically a really good idea, even if adoption of new ones is a slow process. Leaping frogging the standards process brings us back to web development in the mid-90s. In those days, after creating a website, we had to test the web pages on all the browsers across all the platforms. More likely than not, the site never worked on the first try, which gave the process a Groundhog Day feel. (Of course, we still have to do that today, but it is thankfully not has bad as the days of Netscape 4 and IE 5.)

Google’s decision to go open source is clever, but there is an implied statement to the other browsers of “join us, or be left behind.” I suppose, at least the other browsers are given the option of having access to the code, unlike other proprietary browsers. I’ll admit that an optimal outcome would be the other browsers would adopt only the best features, and those features would eventually be accepted as web standards. However, the problem with this scenario is that it will take a while for time for the best features to emerge, as web developers create new kinds of content for them. In the meanwhile, developers will have to play the user percentages game, and make trade offs to maximize what the number of people who can see their work. More importantly, users will have to have multiple browsers to access different kinds of content.

The fundamental problem is that the moving away from standard and interoperability is going to fracture the internet. If you want a glimpse of the implications of this idea, an interesting place to look is Korea where a large percentage of sites use Active X, which I learned about first hand trying to plan a trip to Seoul last year. Blogger and friend, Danny Kim gives a interesting account of the use of Active X in Korea. He also sent me a parody of Google’s Chrome comic book, which is worth a look as well.

Home Delivery At MOMA: Computational Architecture.

Tuesday, August 26th, 2008

I’ve been to the Home Delivery show at MOMA twice on sunny weekends this summer. The show on prefabricated architecture is overall well curated. However, the true brilliance of the show is that they have full scale models of six homes. The all steel Lustron house is in the indoor portion of the exhibit. The others five are constructed in the parking lot next store to the museum. Architecture exhibits rarely show full scale buildings for obvious reasons, which relegates museum shows to drawings and models. Normally, to see architecture you have to go to the actual sites, which makes comparing structures challenging. But here, you get to experience multiple examples at full scale.

Of all the architects that were invited to show, the most remarkable was Housing for New Orleans, designed by Larry Sass of MIT. He researches new fabrication techniques using CAD and digital laser cutting. His houses are constructed from numbered jigsaw-like pieces which can be assembled with a rubber mallet, hot glue, and the occasional crow bar. The first prototype took five students to build over two days, however this example was erected with three people over two weeks. The individual pieces are small as compared to the normal two-by-fours that are normally associated with building houses, as seen in the details images. This iteration of his research 196-square-foot one-room shotgun house for post-Katrina New Orleans . The application of his techniques to the housing crisis caused by Katrina is also noteworthy, especially as related to my interesting in ethical design and prefab architecture.

Sass’ impressive approach to architecture comes from a completely new starting point, that is born digital. The designs are created using fabrication and cutting techniques which utilize the strengths of computation for something greater idea. Despite this use of technology, I was reminded of Japanese Shinto Temples, which use a centuries old technique of interconnecting wooden joints that do not require nails.

Unlike much of the work of say, Gehry, computation is not used to build once impossible complex structures. Rather, Sass’ research seems to be more about rethinking how to one goes about building a house (Housing for New Orleans, could be build without the use of computers.)  In his House for Katrina, there is a balance between shelter and ornament. The structure provides protection from the elements, while the flourishes still invoke local styles and nod to the human need of aesthetics and having their home relate to an surrounding architectural context. Although, I’m sure many people feel the ornamentation (and the structure itself) is a poor substitute to the grand architectural styles of New Orleans, there are limits to the not only his construction methods, but also what can be reasonable built during disaster relief.

Weeks later, I’m still thinking about the relationship between computation and architecture, and how Sass both makes architecture more abstract and more concrete. The abstraction comes from the reliance of the computer to design and cut the material. However, in the actually physical act of building, the methods allow a few people (instead of a team of builders and suppliers) to construct a house with a minimal set of skills and tools. Computation’s ability to make something simultaneously abstract and concrete is not all that new, but I’ve never seen the idea applied to architecture, which makes the discovery all the more exciting.

How Ethical is Ethical?

Friday, August 22nd, 2008

Image source: LifeStraw

Even though I haven’t posted much recently (sorry for that, especially when I got some nice links, Thanks Noah. Frontstudio.) I have been thinking a lot about the ethics of design. One post from Rob Walker’s murketing blog that has kept with me, which I’m finally able to post. Walker mentions luggage companies trying to design an airport security friendly laptop bag. Anyone who travels with a laptop knows the pain of having to take out the computer to be x-rayed. What was most interesting was an aside he made:

“(Okay, okay, it’s not the LifeStraw — it’s an annoyance problem instead of a mortal one, but still.)”

The LifeStraw is a hand held, point-of-use water filter, which is an amazing product. So, yes, Walker is correct is asserting that a laptop which makes it easier to get through airport security may not save lives (but it does help everyone in line.)

The question then is, how ethical is ethical? In defining an ethic of design does a product or service have to be life saving for it to be ethical? Be made of ompletely sustainable materials? Have a zero carbon footprint?

The answer, I believe, is no. However, what this implies is that there is a spectrum of ethics in a design. The big question is what are the metrics of that spectrum of the ethical.

book review: OBD by Lucas Conley

Thursday, July 10th, 2008

Image source: bn.com

I’ve recently finished, OBD Obessive Branding Disorder - The Business of Illusion and The Illusion of Business, by Lucas Conley, who write for Fast Company. I’m way behind on blogging, so I’ll keep the book review short, and will reference the book in some other posts that have been brewing in my brain.

Conley discusses branding and marketing along similar lines as Rob Walker’s Buying In. However, he takes a much more explicitly critical view of the current practices of today’s marketers, where as Walker writes from a more description perspective. One of Conley’s most interesting passages is on “buzz agents” that are paid to push products to friends and acquaintances. His concern is that when any stranger or worse any trusted friend or family is a potential marketer, the value of our entire social network are at risk. This risk is exacerbated by coupled with findings from the American Sociological Review from 2006 cited by Conley. The General Social Survey (GSS) which measure people feelings and social perceptions, found three times the number of people who stated that they didn’t have anyone to discuss important matters, than 20 years ago. The study also reported only half of the participants claimed to have two or fewer close friends and a quarter claiming having no confidants at all. Therefore, not only are we getting more isolated, the trust of the people we do interact with is decreasing as well.

Telecommunications encourages people to seek out relationships over space, and makes it easier to avoid those in their immediate surrounding. Further, as mobility increase and people move across states and countries to attend school or to find work, traditional face to face social networks are weakened. Just as Walker states that we use brands to create our own identities, Conley states that we form communities based on brands.

One side distraction of the books is its, at times, loose use of statistics to bolster arguments. In one early section, describing how US companies are replacing innovating with marketing. This is a troubling observation, reveals in the way company reshape, repackage, reposition, and retire their products rather actually innovate. Conley cites that the number of hours worked in the US is decreasing while they are increasing in the countries, many of which are in Asia. This idea would only be relevant if more hours worked translated to more innovation, which is may or may not be true. While I agree that sacrificing research and development for more marketing and brand positioning is bad for long term business practice, confusing links to data is distracting.

Overall, OBD is a good read. He notes the ironic end point, that anti-branding voices such as Ad Buster and Naomi Klein, author No Logo, are established brands themselves. I appreciate that Conley attempts to tackle the idea of how to rethinking the brand which surrounds us. Although he doesn’t provide an actual roadmap to encourage social and corportate change, which may not even exist.  If brand are inescapable, then what are people who agree with Conley to do?

Physicality of light.

Friday, July 4th, 2008

Images source: flickr.com

The objects and tools around us are losing their physicality. Our cars, watches, music, phones, adding computers, and now light sources are less analogue and mechanical, as they become more digital and quantum / nano scale. Although these new innovations perform better, faster, and more efficiently, we lose the ability to see and understand how these technology work. Everything operates in a conceptual black box, as we pray that things work when we need them, because we cannot fix them by ourselves even if we were so inclined. Although we can learn conceptually how an digital watch works, we have lost the ability to use physical cues of how things work. This loss may not be earth shattering, but it does eliminate the ability of us to fix things when they break down as well as adapt their inter-workings to conform to our own needs. We are encouraged to throw away and conform.

Light from oil-based lamps and candles once provided the standard way of seeing at night. Even if you didn’t understand the physics of combustion, you could still built a mental model of how it works through experience working with its physical cues. Fire burned fuel to make heat and light. If a lamp wasn’t working, the problem could only be a few possibilities, most likely having to do with fuel and oxygen.

The introduction of the incandescent bulb worked by sending an electric current though a filament in a bulb. Here, the electric charge flowing through the filament also created heat and light. Electricity was a much safer and convenient energy source for lighting the home, an important advance. However, it was a step away from the physicality of our source for light. Even without precise knowledge of the basic science behind the light bulb, if a light bulb wasn’t working, you could still try to figure out the problem, by checking to see if it was the bulb or the power. We know that when bulbs burn out, the filament breaks. Therefore, we shake the bulb to hear if the filament is broken, albeit gently in case it is not broken. The sound of the broken filament is still an excellent feedback mechanism for testing a bulb. The kind of natural feedback that Don Norma discusses in “The Design of Future Things.”

This simple, yet effective method of testing a working bulb is eliminated when we move to the compact fluorescent bulbs and Light Emitting Diodes. On a physics level, light from CFBs and LEDs work on a nano or quantum scale from the macro or classical physics scale. Similarly, the CFBs and LEDs also take us another step away from the physicality of light. Although we still have bulbs or diodes, respectively, the objects themselves give us less natural feedback to what is going on. How do you tell what is happening when a CFB or LED is dead? I have no idea. CFBs and LEDs are cheaper, more energy efficient and last much longer than incandescent bulbs, which makes the gains in trade off preferred to the status quo.

In the end, I’m left wondering what is the value of this physicality? How important is it for people to have physical models of how their objects work? Am I just being nostalgic for the past or is there something greater at stake?

listening to bob mould in the age of music abundance

Thursday, June 12th, 2008

Image source: myspace.com

I’m feeling really nostalgic lately, maybe it’s because the Pixies have reunited, or the launch of muxtape, or that I’ve been catching up with friends from high school and college in Facebook, and then of course, was my roadtrip to Pittsburgh (where I spent my college years.)

For all the reasons above, I’ve been recently listening to my catalogue of Bob Mould and his 90s band Sugar: Workbook, Cooper Blue, and File Under Easy Listening. This prompted me to look into Mould more recent recordings. I had heard that he was went electronic (which is sort of true) and had been meaning to check him out again for a while. So, I finally got his most recent record, District Lines. (Ok, when I say “got,” I mean I bought the mp3s on amazon.com.)

Music was such a huge part of my past especially in my college and post-college years, that there is a distinct soundtrack that I can hinge to parts of my life. If bands are brands as Grant McCracken recently and brand formulates our identities as Rob Walker suggests, then we are what we listen to. However in revisiting this albums, what’s changed over the years, isn’t just what we listen to that is most striking, but *how* we listen to it.

I played it a few times from start to finish. In the age of mp3 downloading and streaming (even the legal ones on myspace or band sites,) who still gives an album three or four full listens just to see if they can get into it? More often than not, I jump from site to site, checking out singles, which often do not even get a full play. Tracks that I immediately like get frequent (sometimes even obsessive plays) for a week before I move on the next ones, most other get are quickly forgotten. The music listening experience is akin to Galactus, the devourer of planets from Marvel Comics, who descends upon a planet to suck all life from it, before it moves on to the next one.

District Lines was a return not only to a musician I’ve admired for years, but also a return to a way of listening to music. I love how Mould uses the traditional album structure, built around tracks 1 and 4. Track 1 “Stupid Now” opens on the quiet side, not unlike “Sunspot” of his solo album, Workbook. But then, the song shifts into great power pop, with melodies layered underneath the noisy guitars that fans expect from Mould. Track 4 is the *hit* track. In this case, “Old Highs, New Lows” shows the electronic influence of DJing at Blowoff, his DC-based party, and is, for me, as least, the biggest track on the album. From his involvement in the electronic scene, Mould started adding electronic elements to his records, like Modulate (which I haven’t bought, but it is now somewhere up on the list,) which confused critics and die-hard rock fans. Maybe he was getting used to the form, or his listeners needed to get used to his new direction. Many people have noted for years, that labels don’t have the patience to nature a musician to develop a sound over a few albums. However, I’m not sure audiences have the patience today either. But it is great to be able to trace the progression of a career over 20 years, plus he blogs.

the design of future things: evaluating design

Wednesday, June 11th, 2008


Image source: jnd.org


A couple of weeks ago, I finally finished, “The Design of Future Things,” by Donald Norman. I loved his popular book, “The Design of Everyday Things.” Norman is clearly an important thinker in the subject of design and usability. He tackles the intelligent systems that are being designed for our homes, offices, cars and personal devices. Instead of writing a full blown book review, I want to highlight on idea raises towards the end of his latest book, which is the entitled “The Science of Design.”

In this section, he cites that design is an interdisciplinary field, which often combines, art, social science, engineering, and business. Of the fields which comprise design, each field falls within a spectrum of formal methods of evaluating design. Engineering has quite formal approaches, and aesthetics tends to resisting them. Norman calls for a “science of design” because he feels that more rigor is needed in the intelligent systems he describes the book. The argument is easy to accept after reading about the many failures in the initial attempts at intelligent systems, which he documents in the book.

Norma does not offer the specifics of what this methodology would look like. While there are benefits to a formal approach to evaluating design, I would argue that we need to proceed with extreme care in creating an approach. My fear is that the easy route will be taken, which would blindly try to build evaluation tools based on medical experimental methods, which is where “quantifying research” usually ends up. This would be clearly wrong. Understanding if a cancer drug treatment worked is much more straight forward than if and more importantly why a design worked. (I won’t go into the problems of medical experimental methods, of which there are many.) Tom Reeves from the University of Georgia has some interesting thinking in this area when looking at methods of evaluating interactive educational tools.

Obviously, someone could create an experimental measure if a person used, learned, and understood the design properly. However, a simplistic efficacy rate (99% of testers used the design “properly”) may miss the big picture of, for example, a disenfranchised population who are not being designed for, which raises questions about the ethical and political responsibility of the designer. (Products such electronic voting booths, public transport, and educational tools are examples which readily come to mind.) Further, the leaps in innovation often require a lag time for people to understand and integrate the new design features into their lives. The temptation to overuse design evaluation tools will be great for companies who risk millions of dollars to roll out products. If the evaluation tools are poorly implemented, innovation may decrease as companies and innovators choose safer designers over ground breaking products such as GUI desktops, because they don’t initially “test” well. In the end, Norman’s call for a science of design is an important one, and it ties into the ethics of design that I’ve been thinking about lately. So, I suspect that there will be more posts in the future on the subject.

Lever House meets Sanrio.

Friday, May 23rd, 2008

Today, I manage to hit architecture, Japanese pop culture, intellectual property, and branding all in one (fairly) short post.

My favorite building in New York is SOM’s Lever House. Built in the International Style in 1952, its form of blue-green glass is perfectly proportioned. The building also been known to house some eclectic art by the likes of Damien Hirst and Keith Haring. Recently, Tom Sachs put an instillation of Sanrio characters without their permission. Sanrio seems to be cool with it, where as they are generally very protective of the brand against counterfeit merchandise.

I love the telling comment from David Marchi, the Sanrio brand manager: “You know, there was Marilyn Monroe and Andy Warhol, and then Michael Jackson and Jeff Koons. When you’re an icon, that’s what happens… [Sachs] even put Hello Kitty’s bow on the correct side of her head. And that’s something we pay attention to.”

In “Buying In,” Rob Walker talks about how the silent Sanrio characters allow us to project meaning onto them, which is part of the reason behind their decades long popularity. Here, Sachs’ sculptures recontextualize something familiar, but using a foreign scale and material. That is only one part of the equation at play here. The other part is the authorized use versus unauthorized use of Sanrio’s intellectual property. We have these deep relationships with brands, as Walker noted, and we use them to express ourselves and formulate our identities, which I have been thinking about a lot lately. It isn’t surprising that people would want to use these brands as the source material for other kinds of expression. Unfortunately, this repurposing is often illegal, and companies are very protective of the trandmarks and copyrights of their brands. However, at the end of the day, how different is fan fiction from Sach’s work?

Saul Bass left a footprint in Chelsea

Friday, May 9th, 2008

I was walking in Chelsea last Sunday, and approached one of Verizon’s buildings. I wondered if there where any remnants of Saul Bass‘ classic Ma Bell logo. His design was the last in the evolution of the Bell System’s logo, before the 1984 break up of the company. I was surprised, if not pleased, to see that there was, clinging to the side of the brick, leaving a fading trace of the past. I was not exactly pleased, because the logo’s successor fails to reach the original’s greatness.

The Ma Bell logo was strong, clear, and confident. (Look at the red check of the other logo, off balance, ready to tip over.) Bass designed a bell, for a company named after Alexander Graham Bell. He is credited for inventing the telephone, which rang. The logo was created back into the days of monopolies over start-ups, land lines over wireless, circuits over IP, a few indestructible phones styles over a multiple of unusable bricks, expensive long distance over universal access, clear voices over shouting through static on sidewalks, and 99.99% reliability over dropped signals. What governs the features we value, which are often mutually exclusive, in the evolution of something so pervasive as the phone?

I did a quick search for a little more history on the logo. Michael Bierut over at Design Observer, wrote a nice piece in 2005 about AT&T redesigning its logo, which they still use today. He gives the story behind Bass’ original design and his globe inspired logo for AT&T, after the 1984 break of the Bell System. By coincidence, he ended of the piece to commemorate the destruction of Pennsylvania Station forty-five years ago whose anniversary coincided with his Bass-AT&T posting. He said “graphic design, unlike architecture, leaves no footprint.” Perhaps he was wrong.

The shifts of the city, both graphic and architectural are natural. The images on a building’s facade are not quite removed as a snake’s shedding its skin, but decay and erode. An evaporating logo has a half-life, akin to a sweaty glass’ ring left on a coffee table, waited to the properly cleaned or covered with a stack of magazines.

Follow up on Subscription Content: Barron’s

Tuesday, April 1st, 2008

barrons_cover_sma.gif
Image source: Barron’s Online


One more note on subscription content. Last week I had the fortune of hearing some editors at Barron’s magazine speak, including managing editor, Richard Rescigno.

He noted that Barron’s main selling point is that they provide evaluations of (mostly) equities which they feel are either overvalued or undervalued. Unlike, many of their competitors, their company profiles offer an opinion to respectively sell or buy these stocks. They also publish reports cards to show readers how they are doing. Not surprisingly, their circulation is stable, and at near high levels.

Like the Economist which has been covered here, Barron’s has a subscription based business model, which is supplemented by advertising. They means they they are not as beholden to the companies who advertise on their pages, or the shifts in the media buying landscape. Paying readers get this weekly paper on Saturday. On Monday noon, they also publish their articles on the web for free, as not to take away too much on paying readers who may want to buy or sell when the markets open on Monday morning.

As newspapers and news weeklies continues to see their revenue, stock prices and staffing levels drop, my conclusion would be to aim for in depth reporting that gives an clear opinion and point of view. People will pay you for them.