Archive for the ‘work/life’ Category

My network is worth $1,195,537

Wednesday, November 21st, 2007

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I guess that is something to be thankful for the day before Thanksgiving. Gigaom is linking to an Xing site, which calculates the value of your network. Mine is over a million dollars. You enter in some demographic information and they describe the size of your network, and the frequency of contact. Of course, a figure like how many people do you speak to weekly is very hard to estimate, which makes me question this numbers and charts really mean.

In the gallery section, you can compare your network value with others by country and industry and age (which is the horizontal access.) This clever addition makes it competitive, and vastly more sticky and viral. But I’m not sure why we are seeing all the peaks and curves. I’m not sure how many people have submitted to this, so it might a few people might be outliners and causing spikes. Getting more data points might smooth out the curve, I guess I’ll check back later.

Managing social networks

Sunday, November 18th, 2007

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I attended a very good discussion at MobileCamp on Mobile Social Networks, which was run by Keith Erskine of padpaw. We ended up talking a lot about facebook, which seemed to be on a lot of people’s mind. When talking about Linkedin and Facebook, the overall vibe I got was that people liked keeping their social networks separate in all their various forms.

In terms of social netwoking sites, Linkedin was for business, and Facebook was for friends and family. Recent feature additions or announcements for upcoming features on both sites are making them look more like each other. Linkedin recently added a photo feature and plans on opening up their platform. Facebook added groups and has a limited profile features, which comes very close to allowing different groups to get different versions of your site (although it’s not quite here yet.) Even with these features, it seems as if the group wanted to keep them apart. (There was the sense in some people are reaching the limit on how many sites they wanted to maintain.) It seems easier to me to maintain one, rather than several. Although I guess people may not want to have all their data locked into one privately owned site. This point brought up protocol, standards, and Open Social, which I want to address in another post.

People often use different email addresses for work and personal use, I check a handful accounts everyday. Since getting my Blackberry, I can finally synch my computer and phone address books, which was a simple but powerful change. Now, all my devices share the same information and it is now stored in multiple places.

Recently, I’ve received work email through Facebook which complicates my email archiving system. Friends have invited me into Linkedin. Although some relationships are clearly defined as work or personal, social circles are usually not that discreet. Their edges are porous and overlap, and people migrate from one to another. What is also interesting is how the bucketing of people now can get directly verbalized. That is, accepting an invite to Linkedin from a co-worker and then denying the invite into Facebook.

Why do people like to keep their social circles separate some of the time and not others? It is a personal preference? Or are there user experiences (for lack of a better word) involved which have an effect if we want to group them together or not?

How do you spend your work day?

Saturday, August 25th, 2007

Two nice work office related new items hit recently about what people who at work when their not working.

The first one tries to estimate the cost of playing fantasy football during the work day. Challenger, Gray & Christmas Inc came up with the number of US$435 million per week in labor is spent on people playing fantasy football while they should be working, or only US$275 million per week if they only spent 10 minutes a day thinking about it. Of course, they also point out that similar productivity is lost due to a host of activities, like smoking breaks and off-topic web surfing.

Another article on Wikipedia made the internet circuit on tracing back changes to entires to various companies and organizations. A lot of fuss has been made about people at Walmart and Congressional offices altering pages about themselves. However, I thought the more interesting findings were the people editing off-topic pages from work.

Someone from the CIA corrected lyrics used in a musical episode of Buffy The Vampire Slayer. There seems to be Democrat party employee who loves tennis, and keeps tabs on the soon to be retired Tim Henman page. But the best example has to be someone at the Minnesota Republican Party who replaced the entire Harry Potter entry with a one-liner spoiler of the last book.

Keys to the Kingdom

Sunday, August 5th, 2007

Although I didn’t invent this correlation, I am highly amused with the idea that the number of keys someone carries is a function on his or her power. People who lack power own few or no keys. Extremely powerful people have no keys as well. Those somewhere in the middle, like myself, lug key chains brimming with keys.

How many keys do Michael Bloomberg or Bill Gates have? Can you imagine Queen Elizabeth barreling down on the M3 going to Windsor Castle saying, “Cripes! I left the house keys next to my DS Lite. I guess I’ll have to use the spare, hidden in the flower pot round back of the garden.”

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Graphing the Power Key Curve is an interesting exercise. As you can see in Figure 1, the function looks quadratic. (Of course, this is only a rough approximation. The actual curve is unlikely to be symmetric, but I couldn’t intuitively guess at how each side would taper different. Please leave a comment, if you have any ideas.) Looking at the graph, we see that an increase of key ownership reflects an increase in power. However, at a certain point, a continual increase in power reduces the number of keys in one’s possession.

One feature of quadratics is that each value on the y-axis has two values, as show in A and B on the graph. Of course, it’s easy to know how many keys you own, just count them. The tricky and fun part is figuring out which side of the graph do you reside, especially as the number of keys your own change.

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Here’s my current key situation. The dip last fall was the least amount of keys I carried in a long time. As I stared freelancing full time and moved into a new housing situation, I was down to a mere three keys, which was a good thing… I think. Regardless, that didn’t last long, as the number of keys for various work spaces crept up. My storage space is showing up as the Misc. key. Looking at this chart might motivate me to get rid of it.

But the real question is… how many keys do you have on you?

Being (not so) prepared

Friday, August 3rd, 2007

I’ve been posting a lot on the massiveness of the attempts to re-direct telecom infrastructure in positive ways. The macro problem is basically how to tackle large scale problems and change conventional ways of thinking, which led to the question, why do I rarely finish tasks early? Is it just human nature?

Along the same lines, I got to thinking how the world was able to for the most part fix the Y2K bug (remember that?) Yet in most other cases, impending disasters, like our dependence on oil, failing infrastructure and unsustainable spending, all go unheeded.

I came up with two reasons, one is that the world had a deadline. Come January 1, 2000, we were all scared that the lights would go off, our bank accounts would evaporate, nuclear power plants would explode, sewage would flood into our drinking water system, and our computers would explode. I knew a lot of people in IT who certainly were not going to party like it was 1999 on that New Year’s Eve. (On the smaller scale, my personal tasks tend to get completed when I have set deadlines.)

Are we just lazy and short sighted without deadlines and structure? Maybe, maybe not.
The second reason is that the direct costs of fixing the bug to most people were minimal. It was a one-off project, and no government or company was going to be known as the one that blew it. Coding systems to switch from two digit years to four digit years was complex, but it was containable. Further, it didn’t require much sacrifice on the individual level.

Where as in the case of moving off our dependence on oil, the transition is going to demand direct lifestyle changes and loss of freedoms to most people. Of course, starting early will make the transition easier, but that is unlikely to happen. Further, large scale social problems rarely has concise, real deadlines, which makes Y2K an interesting, albeit special case.

Back to the drawing board.

What a waste of time.

Thursday, June 7th, 2007

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New York Times reportor, Lisa Belkin, tries to justify “wasted time” at work in her Life’s Work column.

She cites a study by Microsoft on productivity in the workplace. Microsoft found that out of the average 45 hour work week, 16 of those hours were “wasted.” The biggest culprit was useless meetings, with respondents saying that they spend more then 5 hours a week in meetings and 71% of them are “not productive.”

I love the quote from “personal development expert” Steve Pavlina who says, “the average full-time worker doesn’t even start doing real work until 11:00 a.m., and begins to wind down around 3:30 p.m.” He also goes on to mention that employees work an average of 1.5 hours a day.

Being unproductive today is much easier than past working generations. Here we see true signs of technical progress. How did people waste time at the office before web surfing, IM,  email, mobile phones and desktop computers? How unproductive can really by making personal calls and talking by the water cooler?

Our plenitude of slacking options may not end up being something celebrated or cherished forever. In that, Belkin closes by citing a growing trend of ROWE, or Results Only Work Environment. The oft cited example is Best Buy’s move to allow corporate employees to set their own schedules. As long as work get done and goal are met, mid-day movies and downtown brunches are all fine. She notes that “output and job satisfaction have jumped wherever ROWE is tried.”

ROWE is definitely a trend to track; however, I’m not convinced it’s the savior for worker. If it does spread, it will accelerate our distributed work lives, where work life and personal life blend into one. With ROWE, will we be freed from our artbitary office hours, or will we be checking work at 1 am? Will ROWE be liberate us from the office, or permanmently force us to take our office wherever we go?

Marriage training at work.

Friday, June 1st, 2007

image source: cuteoverload.com

Learning how to get along.

Yesterday, the Wall Street Journal had an article entitled, “ Working on your Marriage — at work. It describes how a growing number companies offer marriage training (which apperently is different from counseling) because they believe that marriage problems cause losses of productivity.

It’s strange too see the movement back to Henry Ford’s ideas of welfare capitalism that an employers have a responsibility with their workers maintain a “healthy” home life. Some companies have adapted healthy policies which include anti-smoking initiatives which actually test for smoking in their employees. No one argues that encouraging healthy relationships are good. Quitting smoking is a good thing as well. Of course, privacy alarm bells should be ringing with this shift. The article also notes, that many companies want to avoid potential discrimination of unmarried employees.

However, the bigger, more fundamental question that is posed, is why are more social responsibilities being moved to the jurisdiction of the workplace? We can clearly see that having health insurance tied to one’s job has proven to be flawed. Everyone from the unemployed to the aspiring entrepreneur who cannot leave her day job to the US auto industry which cannot afford to pay for their retirees’ health care sees the limitations to the current status quo.

Why then, should we be moving towards a systems where more social / health programs tied to a job? Why should the motivation for these kinds of programs be more productivity for their employer?

Jobs As Seen On TV: Ugly Betty and Sonny Crockett’s take home pay.

Thursday, May 31st, 2007

In the 80s, on the Cosby Show, the Huxtable’s Brooklyn Heights brownstone was a realistic home for an OB/GYN (Heathcliff) and lawyer (Claire), especially because it pre-dated the New York housing boom of the last ten years. On the other hand, could a Florida undercover police officer, like Sonny Crockett on Miami Vice, really afford to live on a boat and wear Italian suits and Espadrilles?

MSN has a nice article on the actual median salaries of television characters. It shows that Ugly Betty’s lead character’s position as an executive assistant has a real life median salary of $37,810. Knowingly, it note that she is probably making less than the median because she works “in a notoriously low-paying media niche (fashion magazines).” Of course, she does get the benefit of living at home and free swag for her sister and nephew.

On the other hand, newly announced Presidental canidate Fred Thompson plays New York DA Arthur Branch on Law & Order. They cite the current New York County DA makes $150,000 per year. The article doubts that he could afford an apartment in an upscale New York neighborhood where the average apartment goes for $1 million. Maybe he bought in the 80s like the Huxtables. (I realize that they are fictional characters… really.)

Although these comparisons seems amusing at best, these representations do have an effect on people’s (in particular young people) conceptualization of the workplace and reality. The event planning industry got a boost in employee interesting after the success of Sex in the City’s Samantha. Most people working in PR now need to explain that they generally don’t throw events and get their clients on Page Six.

The relationship between a job’s fictional representation and it’s real world daily activities has deeper issues that will be worth exploring in future posts.

Crackberry fasting.

Friday, April 20th, 2007

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So, the Research In Motion servers went down, and some users didn’t have access to their email.

My first thought was that’s pretty scary. Having never owned one, I didn’t realize that the email of enterprise users had to past through the RIM servers, which sort of runs against the philosophy of how the internet work. That is keep everything decentralized, so when one node in the network goes down, traffic does not come to a stand still.

My second thought, was reading about an interesting occurrence of crackberry addicts report a night off from constant connectivity. Of course, client service professionals such as stock brokers potentially could lose money. And a doctor’s blackberry failure could have put patients at significant risk.

However, USA Today reported that many of them got a night off to actually be present and focus on what was in front of them, instead of dealing with constant interruptions. All they hand to do was deal with smirks from Treo users.

Way back when in grad school, I had the fortune to hear the extremely clever Linda Stone, then a researcher at Microsoft. She coined the phrase, “continual partial attention.” You don’t hear about it a lot because for me and most people in the US, it’s just our natural state of being. So, when we find ourselves unconnected and free from distractions, we find it troublesome or a pleasure. Both cases reflect a change from our normal behaviors.